Why Chief Experience Officers are Important to Patients

Adding a chief patient experience officer (CXO) to hospitals’ executive staff is a growing trend. According to a recent Catalyst survey, 62% of respondents said that visible support from leadership was the top factor behind successful patient experience campaigns. Learn more here >> http://www.advisory.com/daily-briefing/2014/03/25/hospitals-put-patient-experience-officers-in-the-c-suite